Government IT in India is undergoing a major shift with growing advancement in technology. Many government agencies are drawn towards cloud-based solutions owning to the delivery of highly compelling computing services, such as email and online data storage over the Internet.

Government leaders are now seeking ways to reduce down their ever-increasing IT costs and expand services while improving overall performance and data security.

Even though, cloud technology has been embraced and admired by many for the benefits it has to offer yet there is slow rate of adoption of this technology in government sector. They are still skeptical about making a move. There are certain concerns that are holding them back. Will they lose control over their data? Is there any risk of losing access to it?

It always better to analyze the respective pros and cons of the latest in technology rather than resisting oneself from leveraging the same.

Here are some of the key aspects that government agencies should pay heed on whenever signing up for cloud computing services with the vendor:

  -  Pricing Model: Carefully look through initial or upfront costs, maintenance and extension costs, restoration costs, and volume commitments which vendor have mentioned in their contract. Some contracts do include caps on the increase in costs over time. Ensure that vendor is charging you as per the pay-as-you-use model.

  -  Infrastructure security: It is supplier onus to ensure security of highly sensitive information and physical security, operations management, and audits and certifications.

  -  Data protection: This is another important aspect that should not be overlooked. Besides determining responses to unexpected data breaches, there are many other issues that need to be take care of by the vendor, like access, storage location and surveillance.

  -  Service-level agreements: Ensure that your cloud contracts should stipulate not only parameters of SLAs, but also determine the explicit remedies and penalties for non-compliance.

  -  Functionality. It should not only clearly specify the key functionalities of the service being purchased, but should also mention that the end user will be informed in advance in case any aspect of the service is either changed or deleted along with a notification period. This will give enough of the time to the end user to switch vendors if required.

  -  Disaster recovery: It should include disaster recovery and business continuity plan clearly specifying the applicable processes and stringent security provisions to protect the mission critical data and services in the event of system failures or catastrophe.

Hence, would conclude by suggesting that before venturing to embrace cloud it would be wise to carefully plan your move to attain maximum benefits of this emerging technology.